Office Hours

Our nurses are available to speak with parents from 8:30 a.m. to 7 p.m. M-F and 9 a.m. to noon on weekends*

 

Monday - Friday:    phones open at 8 a.m.

                           appointments from 9 a.m. to 7 p.m.

 

Saturday, Sunday:  phone open at 9 a.m.

   appointments from 9 a.m. to noon

 

*Weekends

We alternate weekends with our collaborating office, Chili Pediatrics, located at 849 Paul Road in Chili.  Please call our office phone number to find out which office is open.

Holidays and After Hours

Our practice uses the Rochester Community Pediatric Telephone Triage system for after hours calls.  Nurses with specialized training in providing pediatric medical advice staff the triage system.  Please call our office phone number 225-2610 to reach the after hours nurse.  They will forward your call, as necessary, to one of the pediatricians who will call you back 24 hours a day, 365 days a year.

 

Emergencies

In the event of a life-threatening emergency (for example, your child is not breathing), call 9-1-1 and have your child taken to Golisano Children's Hospital or Rochester General Hospital.  Please call the office the next day to inform the secretary so that she can follow the requirement for the insurance companies on emergency department visits.

Poisoning

If your child is exposed to a poison, call Lifeline at (800) 222-1222